Latin America continues to attract strong interest from U.S. companies that need skilled talent, nearshore operations and lower-cost service hubs. Growth across the region is steady, with several countries outperforming regional averages in services and technical capabilities. Nearshoring is accelerating, and multiple studies highlight the potential for significant gains in exports and foreign direct investment. For U.S. companies, a structured approach to hiring, compliance and payroll is essential to avoid costly missteps. This guide provides a complete, practical framework for expansion.
Expanding into LATAM requires early decisions about structure, legal presence and compliance. The three primary models for employing talent are contractors, an Employer of Record and forming a local legal entity.
Contractors: Used to test markets quickly or fill niche roles. Contractors invoice your company as independent providers. This model carries compliance risk when workers behave like employees under local laws.
Employer of Record: An EOR hires employees on your behalf, manages payroll, benefits and compliance and serves as the legal employer in that country. This model enables fast, low-risk entry and supports multi-country hiring.
Local Legal Entity: A formal subsidiary or branch is created and registered with tax and social security authorities. This is required for long-term operational scale, in-country invoicing, regulated sectors and larger teams.
A balanced LATAM strategy often uses all three. Early testing is supported by contractors and EORs, followed by entities when scale and stability are required.
Independent assessments indicate that nearshoring has the potential to generate significant annual export gains for Mexico and Brazil. Mexico has recently recorded some of its highest levels of foreign investment, largely attributed to U.S. companies relocating manufacturing and service functions closer to home. LATAM offers geographic proximity, reduced shipping times, improved supply chain resilience and easier coordination with U.S. headquarters.
Latin America has become a major destination for IT services, software development, shared services and customer operations. Projections indicate consistent growth in the region's IT and business services markets, with strong employer demand across Brazil, Mexico, Colombia and Argentina. Time zone alignment between LATAM and the U.S. enables real-time collaboration, which is particularly valuable for engineering, CX and finance teams.
Professional rates in LATAM remain competitive compared to U.S. markets, and talent pools in major cities are experienced in remote and hybrid models. This makes the region an attractive extension of U.S. workforce planning.
Reports on the BPO and customer experience sectors show expanding revenue and strong multi-year growth expectations. Countries such as Colombia, Costa Rica, the Dominican Republic and Argentina continue to attract investments for shared services, finance operations, analytics, technical support and customer experience roles. For companies managing large transaction-based workloads, LATAM offers both capability and cost advantages.
The table below summarizes key considerations for U.S. companies evaluating major LATAM expansion destinations.
| Country |
Hiring Ease |
Payroll and Benefits Overview |
Compliance Risk Areas |
Talent Availability |
Labor Cost Considerations |
Time to Hire |
Cultural Considerations |
|---|---|---|---|---|---|---|---|
| Mexico |
Mature hiring market with strong EOR support |
Aguinaldo, profit-sharing, social security, vacation premium |
Outsourcing rules, misclassification, data privacy |
Deep pools in manufacturing, CX, engineering and cloud |
Competitive wages, increasing total cost from social security and profit-sharing |
4 to 8 weeks |
Relationship-focused communication and emphasis on trust |
| Colombia |
Popular nearshore destination with clear labor rules |
13th-month salary, severance fund, employer contributions for health and pension |
Contribution accuracy, contractor classification |
Experienced CX, IT, design and analytics talent |
Statutory contributions increase employer cost but remain competitive |
4 to 8 weeks |
Direct communication and structured leadership expectations |
| Brazil |
Large labor market with complex regulations |
13th salary, FGTS, social security, mandatory transportation vouchers |
Union requirements, terminations, regulatory complexity |
One of the largest tech and services workforces in the region |
Higher employer on-costs than other LATAM countries |
6 to 10 weeks |
Informal interpersonal communication but highly formal legal processes |
| Chile |
Stable regulatory environment |
Annual leave, unemployment insurance, structured severance |
Social security accuracy and termination procedures |
Strong engineering, finance and analytics talent |
Mid-range employer cost compared to region |
4 to 8 weeks |
Process-driven culture and preference for planning |
| Costa Rica |
Established shared-services economy |
Aguinaldo, social security, strong leave and severance provisions |
Social security underpayments and overtime rules |
Highly skilled CX, finance and tech talent |
Higher employer contributions offset by strong talent quality |
4 to 8 weeks |
High English proficiency and service-oriented culture |
| Argentina |
Advanced talent market with economic volatility |
13th-month salary, employer contributions, strong severance rules |
FX restrictions, inflation-related adjustments |
Deep engineering and creative talent |
Lower USD wage costs but higher inflation exposure |
6 to 10 weeks |
Intellectual, direct communication style and expectations of professional challenge |
| Dominican Republic |
Expanding services hub |
Christmas salary, profit-sharing, social security and training contributions |
Bonus deadlines, severance, benefits administration |
Strong CX, logistics and finance operations talent |
Employer cost can exceed base salary by 20 to 30 percent |
4 to 8 weeks |
Emphasis on relationship-building and respect |
Begin by identifying the countries that best align with your operational needs. Evaluate customer demand, service delivery models, regulatory tolerance and language requirements. Narrow to two or three strong candidates.
Clarify which teams will be based in the region. Determine the volume and seniority mix of roles, identify the need for bilingual capability and define leadership structure.
Contractors provide early flexibility. EORs allow compliant hiring without forming an entity. Entities support long-term scale, invoicing, regulated operations and larger teams.
Ensure all roles have compliant employment agreements in Spanish or Portuguese. Confirm job classification, social security obligations and working hour rules.
Register with local authorities or work through an EOR. Configure contributions, bonuses, invoicing requirements and HR system integration. Include 13th-month salary obligations where required.
Entities require registration with tax authorities, social security systems, municipal authorities and in some cases sector-specific regulators. Review intercompany agreements and transfer pricing.
Follow country-level data protection laws and ensure secure handling of employee and customer information. Localize consent, retention, and breach notification procedures.
Localize onboarding materials. Train managers on communication expectations, holidays, labor norms and escalation procedures.
Review payroll accuracy, contributions, benefits, contractor status, data handling and anti-corruption controls on a scheduled basis.
Many LATAM countries require additional annual payments including Christmas bonuses, June and December semi-annual payments, or profit-sharing. These obligations must be budgeted and accrued throughout the year.
Employer contributions in many countries range from roughly 20 to 30 percent of salary and cover pension, health insurance, risk funds, unemployment programs and training institutions.
Severance formulas vary by country and often depend on years of service and monthly salary. Local labor codes assume job stability rather than at-will termination.
Rules governing maximum weekly hours, holiday calendars, paid vacation and parental programs differ significantly from the U.S. Standardizing policies across countries requires careful legal review.
Treating employees as contractors when their work structure matches an employment relationship
Ignoring rules on subcontracting or outsourcing in countries with strict regulations
Underestimating employer social contributions and bonus obligations
Reusing U.S. policies and contracts that conflict with local labor codes
Overlooking data protection obligations and cross-border transfer requirements
Weak oversight of subsidiaries or third parties that increases corruption risk
A disciplined approach to compliance avoids costly restructuring, delayed launches and audits.
Budgeting for LATAM roles typically requires:
Market-aligned base salaries
Annual bonuses where required
Employer social contributions
Optional private benefits
Payroll vendor or EOR fees
Local legal and HR advisory support
A conservative planning approach is to add 25 to 35 percent on top of gross salary to cover statutory costs and benefits. The total cost remains competitive against U.S. equivalents for most service and technical roles.
Lumena provides structured support for U.S. companies expanding across LATAM by delivering:
A comprehensive regional blueprint for HR, payroll, tax and legal alignment
Country-by-country cost and risk modeling
Clear guidance on when to use contractors, EOR or entities
Standardized compliance and governance frameworks
A readiness assessment through the Lumena Certified standard
These capabilities allow leadership teams to expand confidently while controlling risk and cost.
Companies with growing teams or cross-border operations benefit from clarity and structure before committing resources. Schedule a LATAM Expansion Strategy Call to review your market options, hiring model and compliance requirements.
Mexico, Colombia and Costa Rica are commonly selected due to talent availability, service ecosystems and time-zone alignment. The best choice depends on function mix, regulatory tolerance and cost targets.
Entity setup can take two to six months depending on the country. Hiring through an EOR is often possible within weeks.
EOR is ideal for pilots and small teams but does not eliminate all regulatory considerations. For larger operations, invoicing or regulated work, an entity becomes necessary.
Several countries require additional annual payments. Annual budgets must include these obligations through monthly accruals.
Boards focus on contractor classification risk, employer cost accuracy, governance, data protection and anti-corruption controls.
LATAM shares real-time working hours with the U.S., improving collaboration and reducing cycle times for engineering, CX and operational work.
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